Frequently Asked Questions

It depends on the scope. A modern website typically takes 4-8 weeks from kickoff to launch. SEO programs are ongoing, with initial results visible in 3-6 months. AI integration projects range from 2-4 weeks for simple automations to 2-3 months for comprehensive solutions.

We'll give you a specific timeline during our initial consultation based on your goals and complexity.

We adapt to your preferences. Most clients prefer a combination of email for async updates, video calls for major milestones, and a shared project space (Notion, Slack, or your existing tools) for day-to-day collaboration. You'll never be left wondering what's happening with your project.

We respect your time. For most projects, expect 2-4 hours total for discovery and feedback sessions. We handle the heavy lifting—you provide direction and approvals.

For AI transformation projects that involve organizational change, we'll work with your team more closely, but always with efficiency in mind.

Yes. We work with businesses nationwide. All our services are delivered remotely, with video calls for face-to-face collaboration when needed. Location is never a barrier to working together.

Every website project includes:

• • Custom design tailored to your brand
• • Mobile-responsive development
• • SEO foundation (technical setup, meta tags, site structure)
• • Content management system training
• • Performance optimization
• • 30 days of post-launch support

Hosting, domain, and ongoing maintenance are available as add-ons.

We offer both project-based and retainer pricing depending on the engagement type:

• • Websites: Fixed project fee based on scope
• • SEO: Monthly retainer with clear deliverables
• • AI Integration: Project-based or retainer depending on complexity
• • AI Productivity: Per-workshop or training program pricing

We provide detailed proposals so you know exactly what you're getting. No hidden fees.

Absolutely. Every business is different, and we tailor our approach accordingly. During discovery, we'll understand your specific situation and recommend the right combination of services. We don't sell cookie-cutter packages—we solve problems.

Yes. We can optimize, redesign, or build on top of your existing site depending on its current state and your goals. Sometimes a refresh is more cost-effective than starting from scratch. We'll assess and recommend the best path forward.

AI isn't a magic solution for everyone—it depends on your specific challenges. It tends to work well when you have:

• • Repetitive tasks that consume staff time
• • Customer service bottlenecks
• • Data that could inform better decisions
• • Growth ambitions that your current capacity can't support

During our consultation, we'll honestly assess whether AI makes sense for your situation. If it doesn't, we'll tell you.

Security is a valid concern, and we take it seriously. Our implementations follow best practices:

• • Enterprise-grade AI platforms with SOC 2 compliance
• • Data stays within your control—we don't train on your information
• • Clear data handling policies and access controls
• • Governance frameworks for responsible AI use

We can discuss specific security requirements during discovery.

ROI varies by use case, but here are typical outcomes we've seen:

• • Customer service chatbots: 40-60% reduction in routine inquiries
• • Process automation: 10-20 hours saved per week on repetitive tasks
• • AI-assisted content: 3-5x faster content production
• • Team productivity tools: 2-3 hours saved per employee per week

We set measurable goals upfront and track progress throughout the engagement.

This is the most common reason AI initiatives fail, and it's why our framework includes dedicated change management. We don't just deploy tools—we ensure adoption through training, mastery gates, and ongoing support. Teams embrace AI when they see it making their jobs easier, not threatening them.

We recommend modern hosting platforms like Vercel or Netlify for optimal performance, security, and scalability. If you have existing hosting requirements, we can work with most platforms. Hosting is typically $20-50/month depending on traffic and features.

Yes. We offer maintenance plans that include:

• • Security updates and monitoring
• • Performance optimization
• • Content updates (limited hours per month)
• • Technical support

Maintenance is optional but recommended. Without it, you're responsible for keeping your site updated and secure.

Yes, 100%. You own all code, designs, content, and assets we create for you. Upon project completion, we provide full access to everything. If we ever part ways, you can take your site anywhere—no lock-in, no proprietary systems.

Most likely yes. We have experience integrating with CRMs (Salesforce, HubSpot), scheduling tools (Calendly, Acuity), payment processors (Stripe, Square), email platforms (Mailchimp, ConvertKit), and many others. If you use something less common, we'll assess feasibility during discovery.